Refund & Return Policy
Welcome to Attractive 💖
At Attractive, we care about providing you with the best shopping experience and high-quality beauty products. Please read our refund and return policy carefully before placing your order.
Product Inspection Upon Delivery
Customers are allowed to inspect their order with the delivery representative before confirming receipt, to ensure the products are in good condition and match the order details.
Return Policy
You may request a return in the following cases:
- If the product arrives damaged.
- If you receive the wrong item.
- If the product does not match your order.
Return requests must be submitted within 24 hours of receiving the order.
Return Conditions
- The product must be unused and in its original condition.
- The original packaging must be intact.
- Proof of purchase or order number is required.
- The product should be returned with the delivery representative or coordinated through customer service.
Non-Returnable Products
Due to hygiene and safety reasons, opened or used beauty products cannot be returned, including:
- Body Splash
- Body Lotion
- Makhmaria
How to Request a Return
- Contact our customer service within 24 hours of delivery.
- Provide your order number and reason for the return.
- Our team will review your request and contact you with the next steps.
Refund Process
Once the returned product is received and inspected, the refund will be processed using the original payment method or as agreed with customer service.
Thank you for choosing Attractive ✨
Your satisfaction is always our priority.